What to record
- Use a marked plan, dated condition photographs and the approved work boundary.
- Record temporary closures and the return-to-use instructions.
- Keep private customer details and financial records in the appropriate private system.
The decision to discuss
Document the result with the same viewpoints as the starting condition where possible. Label any later observation by its actual date. A completed work record should not turn an illustrative photograph into customer evidence.
Why the surrounding context matters
Concrete can change with moisture, temperature, load and support conditions. A visible crack therefore needs context before a repair method is selected. Use the observations below to explain the question; leave the project-specific diagnosis to the appropriate review.
Further background: NRMCA: cracking concrete surfaces. This general background does not diagnose your property.

Send the town, approximate size and access details with wide views and close-ups. Photos help us route the inquiry; we confirm the project scope before booking.