What to record
- Separate known observations, reasonable working assumptions and unanswered questions in the scope.
- Ask which investigation is necessary before work and which issue may emerge during removal.
- Keep earlier records available for comparison.
The decision to discuss
Agree on how a discovered condition will be communicated before additional work. The project should have a defined current boundary, price and exclusions. Uncertainty should lead to a review step rather than an unsupported promise.
Why the surrounding context matters
Concrete can change with moisture, temperature, load and support conditions. A visible crack therefore needs context before a repair method is selected. Use the observations below to explain the question; leave the project-specific diagnosis to the appropriate review.
Further background: NRMCA: cracking concrete surfaces. This general background does not diagnose your property.
Send the town, approximate size and access details with wide views and close-ups. Photos help us route the inquiry; we confirm the project scope before booking.